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·Terms of business

Business terms.

The terms below apply to purchases and services from Solaronics Slovenia. Project contracts and partner programmes are governed by separate written agreements.

01Validity

Validity

These terms apply to all contracts between the buyer and Solaronics Slovenia, unless a written agreement between the parties states otherwise.

02Prices and quotes

Prices and quotes

A quote is valid for 30 days from issuance, unless otherwise stated. Prices are in EUR, excluding VAT. All taxes, duties and delivery costs are charged separately in the final invoice.

03Payment terms

Payment terms

Standard payment term: 30 days from invoice. For new customers or orders over 10 000 EUR ex VAT, a 30 % deposit is required upon order confirmation.

Late payment incurs statutory default interest.

04Delivery and shipping

Delivery and shipping

Delivery time depends on model availability. Standard catalogue models: 6–10 weeks; project-sized systems: 10–16 weeks from order confirmation.

Risk passes to buyer at the point of dispatch (Incoterms EXW Armentières, France), unless DAP Slovenia is agreed in writing.

05Warranty

Warranty

Warranty period: 2 years from commissioning (or 30 months from delivery, whichever is shorter). Covers material and workmanship defects. Excludes: damage from improper installation, maintenance by unauthorised persons, exceeding rated parameters, force majeure.

SRII radiant plaques in original installation: extended 5-year warranty on the burner.

06Hidden defects

Hidden defects

For hidden defects not detectable at acceptance, the buyer holds rights under the warranty or under statutory provisions of the Slovenian Code of Obligations.

07Jurisdiction and law

Jurisdiction and law

The court in Ljubljana has jurisdiction over all disputes. Slovenian law applies. These terms do not affect consumer protection guaranteed by the Slovenian Consumer Protection Act and other mandatory regulations.

08Contact

Contact

Questions and claims: info@solaronics.si, +386 (0) 31 306 662.

Document version: 2026-05. The current version applies to all newly concluded contracts from the date of publication.